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Quick Installation

Add the chat widget to any website with a simple script tag.
1

Get your embed code

Go to Settings > Widget in your dashboard and copy the embed code.
2

Add to your website

Paste the code before the closing </body> tag on your website.

Embed Code

Platform Guides

Add to your theme’s footer.php or use a plugin like “Insert Headers and Footers”:
  1. Go to Settings > Insert Headers and Footers
  2. Paste the embed code in the “Scripts in Footer” section
  3. Save changes
  1. Go to Online Store > Themes
  2. Click Actions > Edit code
  3. Find theme.liquid
  4. Paste embed code before </body>
  5. Save
  1. Go to Project Settings > Custom Code
  2. Paste in “Footer Code” section
  3. Publish your site
Create a component:
Add to your layout:

Verifying Installation

  1. Visit your website
  2. Look for the chat button in the bottom-right corner
  3. Click to open the widget
  4. Send a test message
If the widget doesn’t appear:
  • Check browser console for errors
  • Verify your agent ID is correct
  • Ensure the embed code is before </body>
  • Check that your domain is not blocked